Forum Thread: I Need Help. Controllers Not Working via Bluetooth or Cable in Normal Mode but Work with the Cable on Safe Mode.

The ps4 was working fine then 1 day the controllers just wouldn't connect. I tried all the trouble shooting guides for this. Tried multiple cables and in the end I followed the guide on the Sony website which made me reset the PlayStation to factory settings. And now neither of the controllers work via Bluetooth or cable. Help please.

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1 Response

Adam,

Did you ever figure out your problem? We are having same issue with ours.

Thanks
Brian

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